Despite accurate quality control, technical problems can not be avoided 100%. We take your request very seriously and want to help as quickly as possible. Your product and service satisfaction is our top priority. If there are any problems with your products, there are various ways you can contact us:
How can we help you?
Find help about your problem in our ticket system.
If your search is unsuccessful, please let us know your question "Start a conversation".
After you've sent in a ticket, we'll inform you as soon as your case is processed. In addition, you'll receive a link to inform you about the current processing status of your service case at any time.
Should a return of your product be required, please use our service form. You will soon receive an e-mail with your RMA number. We need this in order to be able to assign your service case quickly and to ensure fast processing.